Terms & Conditions

Honeyz.com is dedicated to your total satisfaction. If you have any suggestions or comments please email us using the form on the contact us page.

Making A Purchase

It’s easy, just browse our online shop and add the items that you wish to buy. Selecting the BUY button will add the item to your shopping cart. Once you have made your selection, you may view your order via the VIEW CART Button. Should you wish to remove an item click on the item image with the red cross. Once you are satisfied and ready to proceed with payment click on the ‘Checkout and Pay’ button, you will be asked for a few payment details to complete the order.

Honeyz.com accept payment in UK Pounds Sterling however international customers can still shop via our site as your credit card company will provide the currency exchange automatically. We accept Visa, MasterCard, Switch/Delta, Solo, Electron through our secure payment system.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

We dispatch your parcel the same day if order was received before 3pm. (Mon-Fri) International orders are generally received between 5-28 working days.

Customs Information

You will be responsible for any customs or import duties levied once the goods reach your country.

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using a secure server. Honeyz.com do not process or have access to your card details.

Cancellations

You may cancel your order at any time before it has been shipped. however we can only accept Cancellations notices via registered post to our Office. Unit 26. New Albion Industrial Estate, Halley Drive, Glasgow, G13 4DJ.

Contacting us

Our Customer Service Department is open until 5pm Monday – Friday, You can email wholesale@honeyz.com or call 09131 300 143